Title: Order to Cash Process Visibility .through SAP Event Management -.An ERPGenie Guide  
Authors: Kevin Wilson, Ankit Kedia
Description: This book covers all aspects of a SAP Event Management solution for a common Sales Order creation to cash receipt for the order.
A typical business challenge with this scenario is a lack of clear and timely insight in to exceptions as and when they occur in the process. These exception cause a poor experience for your customer and could potentially lose you their business down the road.